CASE STUDIES

What challenge did the client want Alba to address?

The R&D leader in one of the top food processing companies in the world had two job positions.

Why did the client have this challenge?

The client’s high competence drove the organization’s senior leadership decide to assign two critical roles – Research and Development plus Quality.

The Solution:

The initial coaching program was focused on strategy and communication. During the very first session, Alba challenged the leader to reflect on situations and behaviors and determined that it was important to focus on self-confidence and imposter syndrome as the foundation for the other goals. The coaching plan centered around increasing confidence and becoming more strategic.

The first engagement was for four months and because of the satisfaction with the results it got extended an additional full year.

How did Alba’s solution solve the client’s challenge?

Within a couple of months, the leader was promoted to Director of Quality for Latin America and there was a seamless hand-off of the R&D role and responsibilities.

What benefits did this client immediately see because of her work with Alba?

Increased confidence demonstrated through more assertive communication. Staying out of the weeds and being a more strategic leader with more delegation to the larger team.

What benefits should this client see over time because of her work with Alba?

Continued focus on self, staying confident and assertive to positively impact and have tremendous ripple effect on the team and stakeholders.

What challenge did the client want Alba to address?

The IT Director in the oil and gas industry was given the unprecedented responsibility of creating a new business unit for the organization, mainly focused on innovation.

Why did the client have this challenge?

Senior leadership made the selection based on the performance and potential, they needed to see the unit up and running to engage the organization and get their buy-in. The client had a brand identity related to IT and needed to expand and pivot towards the innovation space. The new responsibility required becoming more strategic to develop the vision and strategy as well as building new relationships internal and externally.

The Solution:

Alba conducted a series of 360 interviews with different stakeholders and integrated the Hogan assessment and Gallup StrengthsFinder data to design a coaching plan that would transform the leader into someone who could get out of the weeds and focus on bringing the outside-in and future-back.

What was the timeline?

The coaching engagement was one-year program. The client and the stakeholders started noticing the behavioral changes and business results within the first 3 months.

How did Alba’s solution solve the client’s challenge?

The leader stepped out of the comfort zone to create a vision and develop a strategy to rally the team and the organization into something that had never been done within the traditional process-focused mindset and approach.

What benefits did this client immediately see because of her work with Alba?

As a result, the team overdelivered all the financial targets and launched initiatives as solid competitive advantage. For this transformation to take place within the company, the leader had to self-transform first through increased emotional intelligence and improved strategic focus.

What benefits should this client see over time because of her work with Alba?

The importance of strategic thinking, building relationships, and delegation. Towards the end of the one-year engagement, the client was recognized and given a new responsibility in the operations side of the business. And decided to engage Alba once again to help with that new transition.

What challenge did the client want Alba to address?

A Senior Vice President was promoted to President of a Hospital and Regional Leader for multiple healthcare organizations. While transitioning to a larger scope of responsibility, this executive was struggling with being more strategic, figuring out the new role, and working for the board of directors.

Why did the client have this challenge?

The client had a lot of breath and depth of experience and was overusing the strengths of what got her to the new role. Also, the complexity of working directly for a board for the first time.

What was the solution?

Alba launched a customized coaching engagement programs with 360 interviews to identify growth opportunities. Co-created a coaching action plan which included coaching sessions, experimentation, observation during team meetings, readings, reflections, and going out of the comfort zone.

What was the timeline?

The coaching engagement was for one year and the client, the team, and the board started seeing behavioral changes and business results within 3 months.

The Benefits:

How did Alba’s solution solve the client’s challenge?

Following the coaching engagement, the client, team, board, and sponsoring organization saw the growth, enhanced communication, and executive presence which also played a crucial role as the COVID-19 pandemic emerged. In the client’s own words “Alba’s support and direct feedback really helped limit my stress during adapting to a new role and working in the new normal of a global pandemic”

What benefits did this client immediately see because of her work with Alba?

The coaching provided the client the support during the stressful time that is COVID-19. Alba was a great sounding board and without necessarily providing advice, she asked probing questions that allowed the client to think about things from different perspectives to arrive at a final decision. Alba encouraged the client to see things from a higher level and to believe in self.

Client became more focused on the goals and improved in every category that was set from the start of the engagement. The action plan worked to seek more opportunities to develop a strategic vision and plan as well as to increase external presence.

What benefits should this client see over time because of her work with Alba?

Have a plan and stay focused, take care of self, keep up the strategic plan and revisit as things change.