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Giving Human Relevance to Digital Transformation©
Digital transformation does not start with technology, but with the people and processes, it enables. Envision the enormous possibilities and high impact that digital...
My Customer Experience with Best Buy’s Human Centered Transformation
A couple of months ago, I had a crisis when my business laptop died on me. I decided it was time to get a new one as my company depends on it. Of course, the first...
The Future of Work is Human – Soft Skills, Soft Skills
One of the main concerns people have regarding digital transformation and the adoption of industry 4.0 technologies is what is going to happen to jobs. How will the...
Where and How to Begin Digital Transformation?
Photo by Mikito Tateisi from Unsplash Last week I shared my secret sauce for a successful digital transformation. It starts with the leaders' change and commitment to...
Digital Transformation – What is the Secret Sauce?
Besides being an executive coach, I introduce myself as an operations consultant in the digital transformation space, and most people look at me even more perplexed. On...
Part 2 – Executive Coaching Process, Benefits, and ROI
What can executive coaching do? Global research indicates that 58% of executive coaching engagements are for people who need leadership development, and only 20% of...
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Alba Contreras Rodriguez at FONS, LLC (Focus On Solution)